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DeVry ENGL 216 FINAL EXAM SOLUTION
abstract, body, conclusion.
analysis, body, content. appendix, block, conclusion. ttention, build, conclude. |
should be avoided.
helps the reader identify important points. should be used when there are eight or more items. must not contain more than one line of text. |
Near the bottom of the page
In the center of the page Near the top of the page On the right-hand side of the page |
a complete sentence.
two or more paragraphs. a word or brief phrase. not used in formal reports |
placing only one action in each step.
beginning each step with a noun. avoiding the use of lists. first-person references. |
capture, convince, contact.
convince, captivate, control. consolidate, continue, conclude. contact, connect, conclude. |
a clear statement of the bad news.
a buffer statement and an apology. remarks that express interest in a continued relationship. None of the above |
providing a five-part structure to capture and hold audience attention.
telling the audience what you are going to tell them, then telling them, then telling them what you told them.
opening your speech or presentation with an extended personal story.
None of the above |
you will give away the main points of your presentation.
the audience will be distracted reading and you will lose attention. the audience can simply read the handout and will not need to listen. they are too time-consuming to produce. |
you plan to publish your document.
you are using your document to bring in profit to your firm. Both A and B are correct there is no legal obligation to seek permission. |
Important details should be included in the abstract.
Costs should be included in the main body of the report. Appendices are often included. Illustrations are usually attached rather than included within the report. |
Executive summary
letter or memo of transmittal Table of contents All of the above |
understand problems.
make informed decisions. Both A and B are correct \
pitch new ideas to clients.
|
Readers of proposals are usually willing to be convinced to take action.
Proposals are always designed to persuade an audience to take action.
Unlike formal reports, proposals are typically not designed to be read by decision makers.
All of the above
|
technical, management, and cost.
Internal, external, and value. cost, contract, and schedules. organizational charts, company history, and samples.
|
6. Global Warming: WRAP Prompt 2013
You are a consultant for Con-Glom Inc., an industrial equipment manufacturing firm. A coalition of concerned scientists and environmental groups has issued a report on global warming, the theory that the recent gradual heating of the earth’s atmosphere is a result of human and industrial activity. The scientists point to several climate change risks: rising ocean levels, erosion of shorelines, disruption of agriculture, and loss of animal habitat. The coalition’s report suggests that Con-Glom and other large corporations are using loopholes to avoid complying with federal emissions standards because they are more concerned with profits and jobs than environmental preservation.
In response to the report and the public outcry it produces, Con-Glom faces a decision about whether or not to install filtering systems at its plants. The filtering systems are expensive to purchase and install (about $75,000 per site), and their use would initially decrease the productivity of Con-Glom's manufacturing plants at a time when the company already faces serious financial problems. Nevertheless, the company is seriously considering installing the filtering systems and publicizing its action as a means of countering the negative publicity generated by the report.
However, the decision is likely to be unpopular among employees and their families. The cost of the filtering systems and the loss of manufacturing output would force Con-Glom to scale back production by 5% and close one of its eleven production facilities. If the filtering systems are installed at ten facilities, the company will be forced to close its oldest and least efficient manufacturing plant, located in Greenwich, Illinois. This action would put 1,400 employees out of work, in an area already suffering from high unemployment. Alternatively, the company could install the filtering systems at only five of its plants. In this case, the Greenwich, Illinois plant would not need to be closed, but production would still need to be scaled back and 700 employees would be laid off.
Directions:
The company's CEO, William B. Friedman, has asked you to assess the situation facing the company and suggest a solution to the problem. Write a memo to Mr. Friedman in which you discuss your solution. A secondary audience might be the members of his Management Committee.
Elements of a desired response:
You are a consultant for Con-Glom Inc., an industrial equipment manufacturing firm. A coalition of concerned scientists and environmental groups has issued a report on global warming, the theory that the recent gradual heating of the earth’s atmosphere is a result of human and industrial activity. The scientists point to several climate change risks: rising ocean levels, erosion of shorelines, disruption of agriculture, and loss of animal habitat. The coalition’s report suggests that Con-Glom and other large corporations are using loopholes to avoid complying with federal emissions standards because they are more concerned with profits and jobs than environmental preservation.
In response to the report and the public outcry it produces, Con-Glom faces a decision about whether or not to install filtering systems at its plants. The filtering systems are expensive to purchase and install (about $75,000 per site), and their use would initially decrease the productivity of Con-Glom's manufacturing plants at a time when the company already faces serious financial problems. Nevertheless, the company is seriously considering installing the filtering systems and publicizing its action as a means of countering the negative publicity generated by the report.
However, the decision is likely to be unpopular among employees and their families. The cost of the filtering systems and the loss of manufacturing output would force Con-Glom to scale back production by 5% and close one of its eleven production facilities. If the filtering systems are installed at ten facilities, the company will be forced to close its oldest and least efficient manufacturing plant, located in Greenwich, Illinois. This action would put 1,400 employees out of work, in an area already suffering from high unemployment. Alternatively, the company could install the filtering systems at only five of its plants. In this case, the Greenwich, Illinois plant would not need to be closed, but production would still need to be scaled back and 700 employees would be laid off.
Directions:
The company's CEO, William B. Friedman, has asked you to assess the situation facing the company and suggest a solution to the problem. Write a memo to Mr. Friedman in which you discuss your solution. A secondary audience might be the members of his Management Committee.
Elements of a desired response:
- A clear, well-organized description of the problem and explanation of your solution
- Inclusion of specific supporting details and evidence
- Demonstration of a clear purpose and awareness of the audience
- Effective development of your ideas
- Appropriate style and tone for a business document
- Standard written English grammar, spelling, and punctuation
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